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Terms and Conditions

Description of Goods and Specification

All items described and sold on pinkyred’s website are for domestic use. None of the items are recommended for commercial use. 

Every care has been taken to ensure that the descriptions and specifications are correct at the time of publication.  All sizes are approximate.  Some of our items are hand made so there may be slight variations. Product/fabric colour and shade may vary from one manufacturing batch to another, which will be more apparent if orders are placed at different times.  These are not defects.

Care has been taken to ensure that the colours on the website correspond as close as possible to the original item. We cannot be held responsible for any colour variations caused by different computer systems.  All prices and descriptions are correct at the time of publication. Whilst we make every effort to ensure the information on this website is correct, PinkyRed cannot accept responsibility for any errors made.


We take care to ensure you receive your items in perfect condition, however, if something is damaged or faulty when it arrives, please e-mail us within 48 hours.

We want you to be delighted with the products you receive from us but understand that for a variety of reasons something may not be quite right.

Please return your item to us unused, with its original packaging and wrapped as securely as possible as we cannot be held responsible for packages that are lost or damaged in transit to us.  We strongly recommend that you use an insured and tracked delivery service for your returns and always obtain proof of postage.  On receipt of your returns, we will process your refund as soon as possible using your original method of payment.

Customer Support & Service

Our No.1 priority is our customer service to you.  If for any reason you have a problem, please contact us at and we will do our best to resolve it for you.


Should you have a complaint of any nature, no matter how big or small, then please do not hesitate to contact a member of our service team as soon as possible by email to:


The information contained in this website is for general information purposes only.  The information is provided by PinkyRed and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

Content © 2019 PRG Ltd